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Delivery

A courier company carries out standard delivery of orders from the Cozy-om online shop to the customer’s door.

The cost of shipping to Germany and the rest of the EU is calculated individually depending on the weight of the goods.

After completing a purchase at our online store, you will receive a message at the e-mail address that you specified when registering with a confirmation of the readiness of the order for shipping and the order number.

The delivery will be carried out within 5 to 15 business days depending on your location. On the day of the delivery, the courier will call you to arrange an appropriate time.

WHAT DO YOU NEED TO DO WHEN YOU HAVE YOUR ORDER DELIVERED?

Upon the receipt of your order, you should check the integrity of the packaging and the safety of the delivered goods, as well as the accuracy of the equipment. No partial refunding is provided.